They also just passed a list of what insurance they take (I'd already written to them indicating that I had insurance in the state and with the insurance company that their own website listed was acceptable). So, I contacted support, gave them my insurance info along with screenshots of the error and all I was given was a copy and pasted response that told me to call them (but the email did not list any phone numbers). If the problem persists, contact support at " Please try to re-submit your insurance information. We could not retrieve your eligibility information. "Failed to retrieve eligibility information. Their site says they accept my insurance. Wanted to Try, But Advertised Insurence is not taken & support team will not address issue I do want to point out that I use On-premise instead of their online offering, maybe their cloud service has less issues. I hope that they work out all these issues out to have a product that lives to its full potential. If they worked these and more issues, the premise of the software is great. You cannot reclaim licenses yourself, you actually have to call in their support and given them the specific names for the licenses you want to reclaim, Painful. Now I'm afraid to install the clients on machines.Īnother issue is licensing, you cannot change a computer name without having to re-install the client, this uses yet another license. I had this happen on the laptop of a Director for the company. I loved the idea of installing clients over network for after hours but found that a large percentage fail or worse, completely mess the OS on the machines. Be ready to go through a painful process. The features presented by Veriato are great but some work and some don't at random. It's great to have a solution like Veriato for those times so that we can get concrete evidence rather than accusing someone without 100% certainty. But sometimes it becomes necessary to determine whether an employee is abusing the privilege and costing the company. We do not have a rigid environment and don't prohibit employees from using the internet for personal use, as we realize that is unavoidable in today's world. It also saved us from paying overtime to an employee for "working through lunch" who was actually sitting at her desk during lunch playing computer games and shopping on Amazon. This software helped us get to the truth which saved us from hiring unnecessary extra staff which would have been a financial hardship for us. We are a small business and we used Workplace Monitor to view the activity of one employee who was suspected of spending a lot of non work related time on the internet while complaining that she was overloaded with work and could not keep up. Very useful product that saved our small business money in the long run
0 Comments
Leave a Reply. |